PPA, Inc. Refund/Return Policy


Conference Registration

The following criteria apply to conference registration fees:

  • If the original registrant is unable to attend, in lieu of a refund, a substitute attendee (at no additional cost) is acceptable.
  • If the decision is made to cancel conference registration, ALL conference registration cancellations are subject to a $150.00 processing fee.
  • Under normal circumstances, cancellations received within 30 days of the start of the conference will NOT be refunded.



Membership, except as noted above for conference registration, is non-refundable.


Procedure Writer and Planner Writer Certification

  • Certification fees are non-refundable once training is completed. 
  • If the instructor must cancel a certification class prior to completion of the training and is not subsequently available to be completed at a time and place that is acceptable for the student, then any certification fee paid toward the cancelled class will be refunded less processing fees.
  • If the student is unable to attend their scheduled certification training prior to completion, the student is to contact the Executive Committee to determine eligibility for a refund. 



  • Standards are non-refundable. 


This refund/return policy was last updated on February 01, 2024, and is subject to revision at any time.